Here are some things to ask and look out for when buying an ID Scanner. These questions are designed to help you figure out if your buying for somebody who is truely in the ID Scanner industry or just a company reselling whatever gadget sells well.
1.) How many years have you been selling ID Scanners? - Look for a company has been in the industry for a few years if not ten or more.
2.) Ask if their product detects Fake IDs. If they give you an unqualified YES, then you know you have a sales person and not an industry expert on the phone. ID Scanners will detect some fakes but they can not detect all fakes. A non-industry expert will promise the machine will "stop fakes" when they should promise that it will "stop SOME fakes"
3.) Ask if their company is part of the BBB.org - this organization is where customers can file complaints about a company and where you can see how many complaints have been filed.
4.) Ask some technical questions about the product. If the sales person has to put you on hold or call you back, run away. You are not dealing with a person knowledgable about the product.
5.) Ask what their return policy is. Make sure you can return it if you don't like it and get your purchase price back.
6.) See if they sell other products like locks, safes, POS equipment, walkie talkies, etc. Companies that resell these items typically are just marketing companies. Try to deal with a company that manufacturers, services and sells their product as they can service and repair in house and are more concerned with supporting end customers.
7.) Go to the about page and look up their address. Then go to Google Maps and see if the address is a home address or mail box etc rented post box location. Nothing wrong with working with a guy working out of the basement, but if they can't afford a commercial office, how likely are they to be around next year?
